Shipping Policy
At ARDM Technology, we strive to ensure that your order reaches you in the fastest and safest manner possible. Below is an overview of our shipping policy.
1. Shipping Timeframe
- Processing Time: Once your order is placed, it will be processed within 1–2 business days (excluding weekends and holidays). Orders are only processed after payment verification.
- Shipping Time: After processing, the estimated delivery time will vary based on your location:
- Domestic Shipping (India): Typically arrives within 5–7 business days.
- International Shipping: Typically arrives within 7–14 business days, depending on your location and customs.
2. Shipping Charges
- Free Shipping: We offer free shipping on all orders above ₹999 within India.
- Standard Shipping Fee: For orders below ₹999, a standard shipping fee will apply, which will be calculated at checkout.
- International Orders: Shipping charges for international orders will vary based on location and weight, and will be calculated at checkout.
3. Shipping Carrier
We partner with trusted carriers such as BlueDart, India Post, DTDC, and other reliable courier services to deliver your orders safely and on time. For international shipments, we use trusted international carriers including DHL, FedEx, and UPS.
4. Order Tracking
Once your order is dispatched, you will receive a tracking number via email or SMS. You can track the status of your order on the courier’s website or through our order tracking page.
5. Shipping Restrictions
- We currently ship to India and selected international locations. Please check our checkout page for your location’s availability.
- Some products may have restrictions on shipping, such as items with batteries or liquid components. These products may require additional shipping processes or may not be available for shipping to certain regions.
6. Delayed or Missing Shipments
While we do our best to ensure timely delivery, there may be rare instances of delays due to unforeseen circumstances such as extreme weather, strikes, or customs clearance issues.
If your order does not arrive within the expected timeframe, please reach out to our customer support team at dmanglano.4@gmail.com or call +91 98918 50246 for assistance.
7. Address Accuracy
To ensure your order reaches you without delay, please verify that the shipping address provided is accurate and complete. We are not responsible for lost packages due to incorrect or incomplete shipping information.
8. Lost or Damaged Goods
In the rare event that your order is lost or damaged in transit, please contact our customer support team immediately. We will work with the shipping carrier to resolve the issue and, if necessary, offer a replacement or refund.
9. International Orders and Customs
For international shipments, please note that:
- Customs duties, taxes, and fees may apply based on your country’s regulations. These charges are the responsibility of the customer.
- Delays may occur during customs clearance, and this is beyond our control.
10. Contact Us
If you have any questions or need further clarification about shipping, please don’t hesitate to reach out to us at:
- Email: dmanglano.4@gmail.com
- Phone: +91 98918 50246
- Address: Opp. H.P. Gas Agency, Shyam Colony, Ballabgarh, Faridabad, Haryana 121004, India